1. Place an order
After you complete your order, we will process the order confirmation immediately. You will receive an order confirmation email and your order has been successfully submitted.
2. Confirm order
Order confirmation time: 1-2 working days
During the order confirmation stage, our team will carefully review your order information to ensure accuracy. If there is any information that needs to be verified, our customer service team will contact you promptly.
3. Shipping processing
After confirming the order, we will process the shipment within 3-5 working days. Before shipping, you will receive a shipping notification with order tracking information so you can always know the status of your order.
4. Transport stage
Standard shipping: Arrival within 7-14 days after shipment (using DHL, FedEx).
Free shipping: Arrival within 12-24 days after shipment (using EMS).
During the shipping phase, you can track the location of your goods in real time through order tracking information to ensure you are fully aware of the status of your order.
5. Shipping costs
Standard Shipping: Shipping charges are automatically calculated based on order weight and destination.
Free Shipping: We will cover the entire cost of free shipping.
6. Transport area
We support shipping worldwide, ensuring you can enjoy our services wherever you go.